Privacy Policy — Jogi Astro Heal

1. Introduction

Welcome to Jogi Astro Heal ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal information with the utmost care and respect. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, and the choices you have regarding your data.

By using our website or submitting information through our contact form, you agree to the terms described in this policy. If you do not agree, please refrain from submitting your personal information.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us — for example, when you fill out our booking or contact form. The information we may collect includes:

Full Name — to address you appropriately and personalise your consultation.
Email Address — to correspond with you and send session details or follow-up information.
Phone Number — to arrange appointments and communicate via call or WhatsApp.
Location — to understand your geographic context and offer relevant in-person or online options.
Major Concern / Message — to understand what you seek guidance on and prepare for your session.
Service of Interest — to route your enquiry to the appropriate area of expertise.

We do not automatically collect sensitive data such as biometrics, financial details, or government-issued identification numbers.

3. How We Use Your Information

The personal information you share with us is used solely for the following purposes:

To respond to your enquiry or booking request in a timely and personalised manner.
To schedule and conduct astrology, healing, or consultancy sessions.
To send you relevant information about your session (preparation notes, follow-up recommendations, etc.).
To maintain records of consultations for service continuity.
To improve the quality of our services based on aggregated, anonymised feedback.

We will never sell, rent, trade, or otherwise disclose your personal information to third parties for marketing purposes. Your data is treated as sacred — shared in trust and held in confidence.

4. Third-Party Services

Form Submission (Formspree)

Our contact and booking form is processed via Formspree, a third-party form handling service. When you submit a form, your data is transmitted securely to Formspree's servers before being delivered to us. Formspree operates under its own Privacy Policy, which we encourage you to review at formspree.io/legal/privacy-policy.

Formspree does not use your submitted data for advertising or share it with unrelated parties. It acts solely as a conduit for your message to reach us.

Google Fonts

Our website uses Google Fonts to display custom typefaces. When a page loads, your browser may make a request to Google's servers. Google may collect limited technical data (such as IP address) in connection with this request. Please refer to Google's Privacy Policy for details.

5. Cookies & Tracking

Our website does not use advertising cookies, tracking pixels, or third-party analytics services. We do not track your browsing behaviour across other websites.

Your browser may store session-level technical data (such as scroll position) that is standard to web browsing. No personally identifying cookies are set by Jogi Astro Heal.

If in the future we introduce any cookies beyond those technically necessary, we will update this policy and request your consent where required by law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected — typically, the duration of your consultation relationship with us.

If you request that we delete your data, we will do so within a reasonable timeframe, subject to any legal obligations that may require us to retain certain records.

7. Data Security

We take reasonable and appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

Form submissions are transmitted over HTTPS (encrypted connections). However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access — request a copy of the personal information we hold about you.
Right to Correction — request that we correct any inaccurate or incomplete data.
Right to Deletion — request that we delete your personal information ("right to be forgotten").
Right to Object — object to the processing of your personal data in certain circumstances.
Right to Withdraw Consent — where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 9 below. We will respond within 30 days of receiving your request.

9. Contact Us About Your Data

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out to us:

Email: hello@jogiastroheal.com
WhatsApp: +91 XXXXXXXXXX
Location: India

We are committed to resolving any privacy concerns you may have with care and in a timely manner.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we do, we will revise the "Last updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.